The new iPhone XS and XS MAX are the highest powered and priciest iPhone to date. The XS and XS MAX hit stores on September 21st.
Cautious and clumsy consumers should be prepared to pay more for protecting the new, bigger iPhones.
As Apple prepares for the release of its newest and priciest models Sept. 21, the tech giant has rolled out additional AppleCare protection options including monthly plans and theft and loss protection.
The added peace of mind doesn’t come cheap yet can safeguard against higher repair and replacement costs.
For the new iPhone XS and XS Max, AppleCare with theft and loss protection is $299 for two years of coverage, $100 more than the company’s standard extended warranty plan that protects phones from accidental damage and defects.
The deductible for theft or loss is $269 for these top models, which is comparable to insurance offered by carriers.
Susan Prescott, Apple’s vice president of product marketing, called the new AppleCare plan the company’s “most comprehensive service and support program ever.”
More: Apple announces iPhone XS, iPhone XS Max, less expensive iPhone XR in phone line revamp
More: Apple will raise iPhone battery replacement prices on January 1
More: Thinking of a new iPhone? You may want to try iOS 12 first
Although the XS and XS Max have the most durable front and back glass ever in a smartphone, Prescott said, accidents happen.
The monthly option and the theft and loss coverage were both popular customer requests, said Tara Bunch, Apple’s vice president of AppleCare.
Theft and loss protection
Many traditional plans offered through carriers and other insurance providers require customers to file and get a police report. Apple’s requirement is that the Find My iPhone app is switched on at the time the phone is lost or stolen.
“With Find My iPhone enabled, we can help you put it into lost mode, wipe the device, deactivate it and immediately get you back on your way with an Apple genuine replacement device,” Bunch said. “None of the hassle.”
Without needing a police report, getting a replacement phone is expected to be a faster and less cumbersome process.
Apple officials indicated that the company works with law enforcement whenever possible to recover stolen devices.
The option also is available when purchasing older models and ranges from $70 to $100 more than regular AppleCare plans.
For those who don’t want to put down big bucks when purchasing the phones, Apple also has rolled out its first-ever monthly AppleCare plans.
For the top-model phones, the costs range from $9.99 a month for the regular plan to $14.99 a month with theft and loss coverage.
The convenience of stretching the payments will cost more over the 24-month maximum period but is similar to plans offered by phone carriers.
AppleCare can be purchased up to 60 days after you buy eligible phones.
More: If you want to save money, say hi to iPhone 7
More: Apple Watch heart monitoring and fall detection: Are they lifesavers?
More: The big news from Apple wasn’t just new iPhones. Think Apple Watch
The tech giant announced the iPhone XS, XS Max and the XR during an event at its headquarters in Cupertino, California.
What AppleCare covers
AppleCare covers the phone, battery and included accessories for two years. But note there’s a limit – the plans cover up to two approved lost, stolen or accidental damage claims. Phones can be mailed in for repairs or taken to Apple stores or Apple-authorized service providers.
The battery replacement fee is $49 or $69 depending on model, down from $79. With AppleCare and for phones under the one-year standard limited warranty, batteries will be replaced for free.
Repairing a damaged screen is $29 under both AppleCare plans for all phone models, and any other accidental damage is $99.
Without AppleCare, a damaged screen would set you back $329, and other damage can cost up to $599 on the XS Max, which starts at $1,099.
It should soon be easier to get same-day screen repairs. Apple announced Monday that select Apple-authorized service providers will soon have access to “a new way to fix cracked and damaged screens for customers right from inside their shops.”
The new Apple iPhone comes out. How do you trade in your old iPhone? Buzz60’s Elizabeth Keatinge has more.
Other insurance options
AT&T: $8.99 to $11.99 per month; $299 standard deductible, though there is an option of declining deductibles if claims aren’t filed.
Best Buy: $10.99 per month for Geek Squad Complete Protection with loss and theft coverage with $249.99 deductible for lost or stolen phone for devices over $799.99 and $199.99 fee for damage. A plan without loss coverage is $7.99 a month.
Sprint: $17 per month; $275 deductible listed for iPhone X.
SquareTrade: $8.99 per month; $149 deductible per claim (Loss and theft coverage not an option).
T-Mobile: $15 for Protection 360 plan, which includes AppleCare services; $249 deductible for loss or theft.
Verizon: $13 per month for Total Mobile Protection plan; $199 deductible for iPhone X.
Kelly Tyko is a consumer columnist and retail reporter for Treasure Coast Newspapers and TCPalm.com, part of the USA TODAY NETWORK. Read her Bargainista tips at TCPalm.com/Bargainista, follow her on Twitter @KellyTyko and email her at email@example.com. Sign up for her weekly newsletter at www.tcpalm.com/newsletters.
Read or Share this story: https://usat.ly/2MDplfA